How Call Centers are Responding to the COVID-19 Pandemic
While businesses are beginning to reopen, all has not gone back to normal. In fact, most businesses including call centers are having to adapt to a new normal to ensure the safety of both customers and staff in response to the COVID-19 pandemic. Let’s take a look at strategies call centers are putting in place in the wake of […]
Covering Up: How to Handle Tattoos and Piercings in an Interview
Tattoos and piercings are becoming more widely accepted and less frowned upon. Unfortunately, this does not mean that you should show up to your next job interview baring it for the world to see. Often times, in the workplace, piercings and ink can still have a negative first impression. What should you do about your body art? […]
5 Signs It Is Time to Look for Another Job
It is perfectly normal to have a bad day at work now-and-then and have thoughts of finding a new job. Typically, these feelings pass once the stressor (e.g. a big presentation) has passed. However, if these thoughts are all-consuming it may be a sign that it is time to move on and take the next […]
Reading Between the Lines: How to Scan Resumes to Find the Best Talent
When posting a job opening, you will likely receive hundreds of resumes. Like most hiring managers, you do not have time to read each resume word-for-word. You need a strategy to find the best candidates as quickly as possible. Follow these tips to efficiently scan resumes and find your next team member. Clearly Define Your Expectations Before you begin sifting […]
Should I Hire an Overqualified Employee?
There tends to be a stigma around hiring an overqualified employee. Many managers avoid hiring overqualified candidates and never give their resume a second look. Concerns include: They will want more compensation that what the job is paying. Someone with more experience will be difficult to train. They will underperform and be bored. They will not […]
How to Manage Your Kids While Working from Home
The onset of COVID-19 not only forced many people to have to work from home, but also closed daycares and transitioned schools to virtual learning. This sudden change means that many individuals have found themselves trying to juggle work, help school–aged children with assignments, and watch young toddlers and infants all in the course of a day. […]
Mental Health and Work Return
For some, during the pandemic, working from home was an easy transition and one they want to make permanent. For others, it has been stressful and overwhelming. These individuals have had to juggle a tremendous amount including meetings, work (or the lack of), homeschooling/childcare, and various other household duties. Whether you have been working from home or searching for […]
5 Effective Virtual Team Building Activities You Can Do Today!
The rapid expansion of the remote workforce is forever changing the landscape of how employees do their jobs. For many companies, remote work is the way of the future and for good reason. It allows employees to balance their work–life and their professional life more easily while at the same time being more productive and […]
Employee Mental Health Support
Did you know that 1 in 5 adults in the United States experiences a mental illness? Seeing as how we spend at least half of our waking hours at work, it comes as no surprise that the workplace has a significant impact on your employees’ mental health. Apart from genuinely striving to do the best you […]
Positive Virtual Interviews
In today’s evolving landscape, virtual interviews have become an integral part of the hiring process as they offer unmatched convenience. And while virtual interviews are beneficial, they also bring along their share of challenges and concerns. Through this blog, we’ll provide you with virtual interview tips to help you find the best fit for the […]