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Is Call Center Right for Me

Have you ever wondered if pursuing a job at a call center might be a good idea given your unique work experience, skills, and professional goals? Many people do, but a large majority of these prospective candidates never after actually start looking for a job in the call center industry. This is in large part […]

Essential Retention Strategy

Building a stronger, more skillful, and more productive workforce is a priority for every employer, regardless of the industry that they’re based in. Developing a strong recruitment strategy is a major part of that effort, and most organizations (understandably) commit huge amounts of time, energy, and resources to identifying and onboarding new talent. While recruitment […]

How Do You Create a Diverse Workforce?

Today, promoting and maintaining a high degree of diversity in the workplace is a top priority for organizations across all industries. Through the implementation of workplace and recruiting policies that are aimed at maximizing diversity, a growing number of employers have come to understand this a simple and effective means of boosting productivity, improving workplace […]

Casual Friday and Beyond – How a Flexible Dress Code Can Improve Your Culture

As managers, we’re always on the lookout for new, creative, and effective ways to enhance the employee experience and improve the cultures that define our workplace. As a consequence, it’s important that we ask ourselves: what are the factors that actually contribute to optimizing workplace culture? There are several, but certainly one of the big […]

Focus – 5 Ways To Avoid Distractions In The Workplace

Working in an office has many undeniable social and professional benefits, but it also can be subject to a dizzying number of variables that can be potential distractions to productivity and focus. Whether it’s chatty coworkers, loud office parties, or construction happening in a neighboring hallway, we’ve all had to find ways of dealing with […]

Employee Development Strategies

The scope of responsibility for modern managers is changing almost as rapidly as industry best-practices themselves. Today, it isn’t enough for managers to merely be the individuals within a business that are able to make the tough decisions or keep the trajectory of an organization on course. In 2020, managers are also expected to be […]

First Office Job Expectations

If you’re preparing to start working your first “office job”, we’re willing to bet that you have a lot of questions. Don’t worry – you’re not alone! Everyone goes through something of an adjustment period when they’re entering into their first office-based working environment. While it’s true that starting your first office job can be […]

Relationship-Oriented Recruitment: How to Leverage Social Media to Attract Candidates 

Relationship-Oriented Recruitment: How to Leverage Social Media to Attract Candidates 

Traditionally, businesses relied on publishing classified advertisements and hiring experts headhunting to find candidates fit for their open positions. Aside from being a costly and time-consuming expense, this form of recruitment reached only a limited pool of professionals, making it inefficient. Fortunately, with technology and the internet, the hiring landscape has shifted from traditional to […]

Show Candidate Value

There are certain qualities that all job candidates look for in potential employers while searching for a new position. Most obviously, candidates search for employers and positions that will be able to meet their expectations for compensation and that will be a good fit for their personal experience and professional background. Another crucial aspect of […]

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