Deploy Cleared Contact Center Teams in Days, Not Weeks - See How

Who We Are

We Bridge The Gap Between What Agents Want and Call Centers Require

Talented agents seek more than just a job – they want career growth, flexibility, and a supportive environment. On the other side, call centers require reliable staffing, specialized skills, and alignment with their unique demands.

Our customized call center staffing solutions balance both sides – empowering agents to find opportunities tailored to their strengths while providing call centers access to equipped talent that integrates seamlessly.

Call Centers Require

Elevating contact center staffing with Purpose, Precision, and People at the Center.

Salem Solutions is a Woman‑Owned Small Business with over 15 years of experience specializing in high‑volume staffing for customer contact operations. We help commercial enterprises and government prime contractors build reliable, high‑performing teams—fast. 

We’re not just filling seats. We’re building partnerships grounded in trust, responsiveness, and a deep understanding of what drives contact center success: the people on the front lines. 

Our Mission 

To connect exceptional people with meaningful work that supports customer engagement, public
service, and operational excellence—one connection at a time.

meet Our Team

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Our Core Values

Excellence

We hold ourselves to high standards—because our clients and candidates deserve nothing less. From the quality of our placements to the way we communicate, we bring focus, follow‑through, and pride to every detail.

Excellence isn’t a goal—it’s how we operate, every day.

Service Oriented

We lead with a spirit of service—toward our clients, our candidates, and one another. Every interaction is an opportunity to support someone’s success. We listen first, respond with care, and go the extra mile to ensure the people we serve feel seen, supported, and valued.

We don’t just staff positions—we serve people with purpose.

Relationship Focused

We believe trust is earned, not assumed. That’s why we prioritize relationships over transactions. Whether it's a long‑time client, a first‑time candidate, or a teammate—we invest the time to understand what matters most and build partnerships that last.

People are at the heart of every successful outcome.

Resilient

In a fast‑moving world, we stay grounded, adaptable, and committed. We face challenges with optimism, meet change with readiness, and always find a way forward. Our resilience is what allows us to show up—consistently and confidently—no matter what comes our way.

Obstacles don’t define us—how we respond does.

Industries We Serve

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Government

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Healthcare

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Insurance

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Banking

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Retail

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Travel & Hospitality

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Telecommunications

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Looking for agents that fit your needs?

Tap into Salem Solutions’ vast connections to skilled, performance-driven agents ready to make an impact.

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Looking for a call center roles that is perfect for you?

Let our recruitment specialists match you to openings matching your skills, priorities and potential.

Download Salem's Federal Capability Statement

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