No matter what industry you are in, finding the ideal candidates for open positions is never an easy task. This is especially true when staffing government call centers. Recruiting candidates who have security clearance is one of the biggest challenges government call centers face. However, partnering with a staffing firm makes finding the perfect candidates who have the authorization needed easier. Let’s take a look at what you need to know.
How Staffing Firms Help Government Call Centers Find Cleared Candidates
Larger Pool of Candidates
Finding ideal candidates is difficult enough. Adding additional requirements makes the talent pool even smaller. Premier staffing agents have access to an extensive network of talent with both the clearance and skills needed for government call centers.
Improve Time-to-Hire and Cost Rates
Time is money. Managing hiring and staffing metrics are crucial. A staffing agency can help you improve and maintain these critical metrics in the following ways:
- Larger talent pool – Makes it quicker and easier to find qualified candidates
- Pre-screening – Forego sifting through countless resumes, receive only the most qualified applicants to interview.
- No distractions – Helping employers find and hire personnel is all staffing agencies do, which means they will not be distracted with other tasks, helping you find the hires you need more quickly.
These strategies will help you reach your key metric goals, improving the efficiency of call center operations.
Reduce Turnover Rates
A high turnover rate is costly. It takes additional time, money, and resources to begin the whole hiring process, post open positions, vet hundreds of resumes (many of which are not qualified), and spend countless hours interviewing candidates who may or may not make the cut. A staffing agency will handle all of the legwork by:
- Posting a carefully curated job posting
- Sourcing and vetting applicants
- Identifying candidates who are the best fit for the position
By taking the time to seek out only the best-suited applicants, employees are more likely to stay longer, significantly reducing turnover rates. In short, working with a staffing firm to find candidates will save you time, money, and stress.
Need Help Finding Qualified Call Center Employees? Salem Solutions Can Help!
Salem Solutions is the nation’s leading government call center staffing agency. With a wealth of experience, we provide unsurpassed accuracy, flexibility, and support to organizations just like yours. Let us take care of the hassle of finding the perfect candidates with security clearance while you focus on running your call center. Contact us today, and let’s get started!
