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Day: November 3, 2021

Incentivize Call Center Staff

Incentivize Your Call Center Employees with These Engagement Strategies | Salem Solutions

Gamifying your call center workplace makes work feel more rewarding and fun. It drives engagement among your team and creates a culture of continuous improvement. Providing rewards for reaching key performance indicators (KPIs) encourages agents to perform their best. It also creates healthy competition that encourages creativity for solving customer problems. You gain insight into […]

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