Deploy Cleared Contact Center Teams in Days, Not Weeks - See How

Promote Within for Leadership

Table of Contents

When it comes time to fill an open position, promoting from within is an often-overlooked strategy that is beneficial for your employees and the company. From your employees’ standpoint, they know that your company promotes from within and therefore will work harder to climb the ladder. As a company, you are filling your most prominent positions with team members you know can do the job and taking the bigger risk of hiring unknown employees for lowerlevel positions. How do you identify which team member to promote? Let’s take a look at 5 strategies for determining who your next leader is.  

Make Your Employees Take Risks 

The best way to see whether employees are capable of a more challenging role is to give new them new and difficult tasks. Assess how well they handle the challenge. What kind of effort is put into learning the appropriate way to complete the task and most importantly how do they bounce back if they fail the first time? A true leader will find a way to correctly accomplish a task no matter how much time and effort it takes.  

Incorporate Leadership Workshops 

Hold leadership workshops or register your top employees, for leadership training in or nearby your community. Make note of those employees that really seem to be in their element and thrive during these trainings. These are your leaders. 

Who is Asking for More Responsibility? 

Take notice of employees who are constantly willing to or even asking for more responsibility. It may even be that they are helping other coworkers complete tasks after they have finished theirs. A leader must be willing and able to take on more responsibility. 

Employee Skills Should Match Skills Needed for the Position 

As great as an employee may be, their skillset must match to some degree what is needed for the position. If it doesn’t then you are setting the employee up for failure. While some training needed is practical, it can’t be completely out of the realm of what the employee can do. Realistically, only focus on employees who have the skillset needed for the soon-to-be promotion. 

Who Capitalizes on Opportunities for Growth? 

Always offer developmental opportunities for your team members. Assess which employees take full advantage of these opportunities. It is those employees that have the greatest potential to become great leaders. 

The First Step is Making Great Hires! 

You should always be assessing your employees’ productivity, strengths, and weaknesses even before a position comes open. This way when it is time to promote, you have it narrowed down to your top two or three team members.  

The first step is making great hires from the very beginning. As the leading staffing agency in Florida, Salem Solutions has years of experience finding just the right candidate at just the right time to meet your staffing needs. Contact us today to find your next great team member! 

Related Articles

Get your SLA metrics in the green with call center staffing built for scalability, speed, and retention in federal programs. 
Avoid costly staffing gaps in Q1 2026 with proactive scheduling strategies for federal contact centers facing policy changes. 
Prime contractors need fast ramp-up for federal contact centers. Expert strategies for launch-ready staffing and compliance. 
Download Salem's Federal Capability Statement

Privacy Policy
Salemsolutions Logo

Privacy Policy

Salem Solutions’ Privacy Policy outlines our commitment to protecting your personal information collected via our website (salemsolutions.com) and Text Message Service. It covers data collection (e.g., contact info, website analytics), usage (e.g., for marketing services, SMS responses), and sharing (e.g., with service providers). Users can opt out, access, or delete data, with GDPR/CCPA compliance for global users. It ensures transparency and trust for clients engaging with our marketing and consulting services.

Necessary

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

Performance & analytics cookies

This website uses Google Analytics & Microsoft Clarity to help us understand and improve the use and performance of our services including what links visitors clicked on the most, and how they interact with the various areas and features on our website and apps.